Apple pauses AI summaries of news notifications, acknowledging a big flaw that drew backlash from...

The tech giant confirmed that it was pausing generative AI-enabled summaries of news notifications after complaints the technology was making errors.
Lolita Steuber · 10 days ago · 1 minute read


AI Summaries in Apple's News Notifications: Paused

Falsehoods Spark Concern

Apple has hit pause on artificial intelligence (AI) summaries in news notifications following criticism about factual errors.

The feature, part of Apple Intelligence, promised to highlight key points in news stories, but instead raised concerns that AI was generating incorrect information.

BBC's Serious Complaint

The BBC lodged a formal complaint after an AI summary erroneously reported that the suspect in the CEO murder had committed suicide.

This highlighted the challenges tech giants face with AI, whose potential for spreading false information raises concerns.

Industry Struggles with AI

Apple is not alone in facing these teething problems. Google and OpenAI have also witnessed their AI systems producing major inaccuracies.

CEO Tim Cook sees AI as a "new chapter" for Apple, but its ability to drive iPhone upgrades is still uncertain.

Analysts' Skepticism

Craig Moffett, senior analyst at MoffettNathanson, has downgraded Apple to "sell" due to concerns that consumers are not swayed by AI functionality.